BEST CUSTOMER RELATIONSHIP MANAGEMENT (CRM) IN THE INDUSTRY WITH THE MOST COMPREHENSIVE, LEAST MANAGEMENT INTENSIVE AND MOST USER-FRIENDLY, PERIOD!

In business since 1998 providing innovative solutions and world-class customer service to Automobile Dealers, RV Dealers, Marine Dealers and the Powersports Industry.

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Our services
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our focus

ProResponse is flexible and customizable to each dealer's specific needs

This is not a pre-packaged “cookie-cutter” program. All of our letters, statistical reports and e-communications are customizable. We will work with you to determine which features will be most beneficial to your dealership. 

What you get

WE DO ALL WORK; YOU GET THE RESULTS! IT'S ALL ABOUT ROI!

Manage

Marketing to your prospect and customer database is simple and effective.

Manage

Free total database management and targeted marketing
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Respond

Internet Lead Management (ILM), Business Development (BDC) Software, Email and Text Alerts to our Mobile App.

Respond

Free ILM, auto responder, text alerts and control from your PDA
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Target

FREE EMAIL CAMPAIGNS. We will mine your database for sales and service, send the emails, and provide analytics.

Target

Free email campaigns! We’ll make one for you
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the process

NOTHING is easier or more effective than ProResponse

Sales People and Managers like ProResponse because it’s so easy to use. You don’t need to be a programmer to navigate our screens. We make sure every prospect and every customer gets followed up EVERY TIME! Letters, emails and texts get done with a click of the mouse!

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Passion is what drives us

A satisfied customer is the best business strategy of all...

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Testimonials
Curious about what people say about us & our services?
“Database Management and Customer Relationship Management (CRM) are the future of the car business. If you are not into database marketing, you are going to lose a lot of customers and by the time you find them, they will be in some one else’s car!”
Kevin CohanManaging Partner, Jim Coleman Honda and Jim Coleman Jaguar Land Rover, Clarksville, MD
Kevin Cohan
“New car sales are up 21%. We were the #1 Certified Used Dealer in Central Atlantic Toyota. Year to day we currently rank number 4 for the entire United States. ProResponse has been an integral part of our success formula.”
Jeffrey A. Abel, Jr.President, Miller Toyota, Manassas, VA
Jeffrey A. Abel, Jr.
“We have set record months in sales and couldn’t have done it without you!… An additional benefit is the ability to synchronize ProResponse’s services with our call sourcing and our e-mail and Internet leads, which further streamlines our follow-up process. No customer falls through the cracks!”
David SkogeboOwner, Worldwide RV, Mesa, AZ
David Skogebo
I could go on and on about the benefits of ProResponse but the bottom line is this: you have an amazing team, provide great service and help us reel in buyers with higher gross profit!
JC SPEARRYGeneral Manager, Patriot RV
JC SPEARRY
Quietwoods RV has been using ProResponse at all 3 of our stores for over 7 years now and can't imagine how we ever got along without you. It's so easy to use our sales people love it because it makes them money. ProResponse follows up on every opportunity...every time! Thanks for helping us grow and prosper every year.
STEVE NEVILLEPresident, Quietwoods RV
STEVE NEVILLE
Thank you for the great customer service over the last few years and for providing a robust and functional CRM tool for all 4 of our dealerships. We look forward to many years of success in the future.
WILL SPRAGUEDirector of Sales, Eclipse Marine Group
WILL SPRAGUE
It has been 10 years since we started with ProResponse. When you came to our dealership for the initial training, you made it sound almost too easy. But it is that easy. ProResponse is a very affordable and hardworking CRM.
LELAND WAGGONERPresident, Chilhowee RV Center
LELAND WAGGONER
Noble RV has been with ProResponse for over 13 years. With your help, all 4 of our stores have grown and prospered. We wouldn't be with you this long if it wasn't returning a positive ROI! Thanks again to your staff for all their hard work.
MIKE NOBLEPresident, Noble RV
MIKE NOBLE
It's been 8 years since we signed up our stores with ProResponse. You've had a very positive impact on our sales, our be-backs and our customer satisfaction. Your staff is always there to help us. Their response time to requests is fantastic. I would recommend ProResponse to anyone who needs a consistent, professional system for following up every prospect and every customer every time. Or, if you just want to beat the pants off your competition!!!
MIKE REGANPresident, Crestview RV
MIKE REGAN
ProReponse gives us a definite edge over other RV Dealer in our 6 markets. From prospect tracking to sold customer follow up and reputation management, we are finally getting it done every day! And withour fail for over 6 years now! ProResponse is easy to use and we are extremely impressed with the results. Your customer service team does and outstanding job and your IT department is the best!
MICHAEL PEAYPresident, Holiday World RV Dealership Group
MICHAEL PEAY
Our Mission

HELP OUR DEALERS INCREASE SALES, SERVICE AND CUSTOMER SATISFACTION WHILE PROVIDING WORLD CLASS SERVICE

ProResponse lets your salespeople and managers track every prospect and every customer every day.  It is beneficial for you to know where your customers originate.  With this information you can be more efficient in cultivating your wealth of business opportunities in a cost-effective manner. That’s what ProResponse does for your dealership.

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ProResponse helps you convert Internet Leads into Sales, Floor Prospects into Be-Backs and Sold Customers into Repeat Sales and increased service and parts revenue.

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